Stay informed with the latest trends in retail analytics, data-driven strategies, and insights from the Chapters Data team.
Most retailers know their own numbers — but have no idea how they stack up against peers. Here are the key 2026 benchmarks for gross margin, inventory turnover, customer retention, labor efficiency, and CAC — so you know exactly where to focus.
Flat revenue despite solid foot traffic? This Pacific Northwest dispensary found $1,400 in daily revenue hiding in their existing POS data — no new customers, no new location, just a smarter pricing framework.
Most small business owners check the wrong metrics at the wrong frequency. Here's how to build an analytics review cadence that drives better decisions — weekly, monthly, and quarterly.
Cannabis retailers can't run standard paid ads — which makes knowing where customers actually come from harder, and more important, than in almost any other retail sector. Here's how to build a dispensary CAC tracking system that works within cannabis advertising restrictions.
Most small businesses schedule by habit, not data. Here's how to use your POS transaction history to build a demand heatmap, calculate your labor efficiency ratio, and reduce labor costs 2-5% without cutting a single position.
Most compliance violations are operational, not intentional—and they all have a data signal. Learn how to build a daily compliance dashboard that keeps your dispensary audit-ready year-round.
Not all automation delivers equal returns. Here is a framework for evaluating which workflows justify the investment — and which ones are expensive automation theater dressed up in vendor promises.
See how Roots Market, a 3-location specialty grocery, used product performance analytics and vendor scorecards to grow gross margin from 32% to 40% in just 12 months — without raising prices.
Most retailers optimize for the wrong metrics. Customer Lifetime Value (CLV) reveals which customers drive real growth — and how to find more of them.
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